Purchase a card online ?  Can't get the username and password details ?

How it works

When you purchase a card online through our payment processing engine you go through a series of stages.

• You select the card type and price you need by clicking on it.

• This transfers you into the PayPal site.

• You log into PayPal or you enter your credit card details

• Pressing the 'Purchase' button confirms the transaction and the money is debited from your account.

• Your browser will then be redirected back to the Surf2Go web site to our payment processing unit.

• When PayPal redirects the browser it passes information back to the Surf2Go payment processing unit about the type of voucher  you bought.  Our system uses this information to generate a username and password for you.

• The username and password are displayed on the screen.  You should make a note of them as it may be difficult to retrieve them after you change the browser page.

• You will receive an automated email message from PayPal confirming the transaction.

What to do if you're stuck

If you believe you have paid for a card but did not get allocated a username and password then the quickest and easiest thing to do is to call the Surf2Go support line on +44 7792 147 602

We can immediately tell you if the transaction was processed and can allocate any type of card directly over the phone.