Mobile Users - Terms and Conditions

This section outlines the terms and conditions of use for remote users of Surf2Go networks. You will find terms and conditions for Venue operators here.

Our objectives for operating and managing the Surf2Go Wireless ISP network are to

• Provide a high quality and reliable service to our customers
• Respect the privacy of our customers
• Protect the security and integrity of our network and related systems
• Encourage responsible use of our network
• Comply with applicable laws.

To meet these objectives, we have compiled the following acceptable use guidelines.  The guidelines and criteria apply to all users of Surf2Go network services and in using the services you are agreeing with these terms and conditions.

Acceptance of Security Risks

Users of Surf2Go HotSpots accept that there are risks involved when using the Internet.  These risks might include but are not restricted to:

• Other users attempting to monitor web traffic
• Other users attempting to attack devices connected to the network
• Users who maliciously attempt to spread viruses or spam email
• Evil Twin access points

While every attempt has been made to provide for the security and safety of the users of Surf2Go hotspots, neither Surf2Go nor the public venue hosting the hotspot accept any liability for loss or damage to any machines, software or data connected to the network.

You can read more about potential security risks and the steps you can take to avoid them here.

Illegal/Criminal Activity

The Surf2Go network may not be used in connection with criminal or civil violations of laws, regulations, or other government requirements of any jurisdiction. Such violations include theft or infringement of copyrights, patents, trademarks, trade secrets, or other intellectual property, export control violations, fraud, forgery, pyramid or other prohibited business schemes; and theft, misappropriation, or unauthorised transmission or storage of funds, credit card information, personal information, or online services.

Security Violations

The Surf2Go network may not be used to violate the security of a network, service or other system. Examples of security include hacking, cracking into, monitoring, or using systems without authorisation; scanning ports; conducting denial of service attacks; distributing viruses or other harmful software; smurf attacks; and unauthorised alteration or destruction of websites or other information.

Threats

The Surf2Go network may not be used to transmit or store material of a threatening nature, including threats of death or physical harm, harassment, libel, and defamation.

Offensive materials

The Surf2Go network may not be used to transmit or store material of an offensive nature, including obscene, pornographic, indecent, abusive and harmful materials, or to transmit to recipients material which is inappropriate for them, including obscene or offensive materials to children.

Spam

The Surf2Go network may not be used to spam. Surf2Go operators will determine what constitutes spam.

Other Activities

The Surf2Go network may not be used in a manner that damages Surf2Go's reputation or goodwill; violates another ISP's acceptable use policy and/or terms of service; or interferes with another's use of the Surf2Go network or a Surf2Go service.